How to request permanent deletion of your and your child's data from Flipr. We delete everything within 30 days — no complicated forms required.
Data deletion
Your choice. We delete.
At Flipr (Flipr World), you can request that your and your child's data be permanently deleted from our systems at any time. No long forms, no hidden steps — just one email, and we're on it.
Last updated
June 17, 2026
Request deletion now
Our promises when you delete
Three simple rules we follow every single time.
Deleted within 30 days
We confirm your request quickly and remove all your data within 30 days.
Everything disappears
Profiles, avatars, and stories — it all gets permanently deleted from our systems.
No shortcuts
We don’t sell data and we don't keep copies with third parties once you've requested deletion.
Two different endings
With Flipr
You send one email. We confirm, delete everything within 30 days, and notify you once it's done.
Without clear rules
You hunt for forms, wait for answers, and never really know if your data is actually gone.
1. How to request deletion
Send an email to us from the email address you used to create your account. Use the subject line below so we can find your account immediately.
Write from your account email
Use the same email address you used to sign up for your Flipr account.
Use the correct subject
Write "Delete my data" in the subject line so we can easily locate your request.
We confirm and delete
We’ll confirm your request and delete your data within 30 days.
Subject
Delete my data
2. What data is deleted?
Upon a deletion request, we remove:
Your name and email address
All created characters and avatars (your child, family, friends, pets)
All generated stories associated with your account
3. Payment information
Flipr does not store credit card information. Purchases are handled securely by Apple or Google Play. If you wish to have payment data deleted, you must contact the relevant payment provider directly.
4. Retention period
Certain information may be kept for up to 30 days after your request for technical or legal reasons (e.g., accounting requirements), after which it is permanently deleted.
Frequently asked questions about deletion
How long does it take to have my data deleted?
We confirm your request quickly and delete all personal information, avatars, and stories within 30 days.
Can I change my mind after requesting deletion?
Yes — as long as we haven't completed the deletion yet. Send us a new email as soon as possible, and we will stop the process.
Will my child's stories and avatars also be deleted?
Yes. All characters, avatars, and generated stories linked to your account are permanently removed.
What about my purchases in the App Store or Google Play?
We cannot delete payment data for you — this must be done through Apple or Google directly. We do not store credit card details ourselves.
Why might you keep some data for up to 30 days?
Certain information may be stored briefly for technical or legal reasons (e.g., accounting requirements) but is permanently deleted afterward.
Ready to have your data deleted?
Send us an email with the subject "Delete my data" from your account email, and we’ll get started.
Write to